Privacy Policy

Last updated: 23 May 2025

Mama’s Guide to Malaysia (“we”, “our”, or “us”) operates the website MamasGuidetoMalaysia.com (the “Service”).

This page outlines our policies regarding the collection, use, and disclosure of personal information when you use our website – and your choices regarding that information.

We value your privacy and will not sell or misuse your data.


TL;DR (Because We’re Parents Too):

We collect basic info (like cookies, email addresses, and traffic stats) to keep the site running and helpful. We don’t sell your data. We only share it with trusted services that help us improve the site – and only when necessary.


What Information We Collect

We may collect and process the following types of information when you interact with our website:

  • Personal Information:
    Your name, email address, or other contact info if you submit it voluntarily (e.g. a contact form, comment, or newsletter sign-up).
  • Log Data:
    Information automatically sent by your browser (e.g. IP address, browser type, referring page, time of visit, time spent on our pages).
  • Cookies and Tracking Tools:
    We use cookies to personalize your experience and understand how the site is being used. These may include analytics cookies (Google Analytics) and remarketing pixels (e.g. Meta Pixel).

You can disable cookies in your browser settings if you prefer – though some parts of the site may not work as expected.


How We Use Your Information

We use your information to:

  • Operate and maintain the website
  • Send you newsletters (if you opt in)
  • Analyze site performance and visitor behavior
  • Improve content and user experience
  • Respond to your comments or questions

Legal Bases for Processing (GDPR & PDPA)

If you’re located in the EU, UK, or Malaysia, we rely on the following legal bases:

  • Your consent (for newsletter sign-ups or cookies)
  • Contractual necessity (if you’ve requested a service or response)
  • Legitimate interest (to improve our services and content)
  • Legal obligation (when required by law)

Third-Party Services

We may share your data with trusted third-party providers who help us run the website. These include:

  • Analytics providers (e.g. Google Analytics)
  • Email marketing platforms (e.g. Mailchimp, ConvertKit)
  • Performance tracking tools (e.g. Meta/Facebook Pixel)

They can only access your information to perform tasks on our behalf and are not permitted to use it for anything else.


How Long We Keep Your Data

We only retain your personal information for as long as necessary to provide you with the Service or comply with legal obligations.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent
  • Lodge a complaint with a data protection authority

To exercise any of these rights, email us at [email protected].


Children’s Privacy

Our content is created for parents, not children. We do not knowingly collect data from anyone under 18. If you believe your child has provided personal information to us, please contact us so we can delete it.


Links to Other Sites

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites, and encourage you to read their privacy policies.


Data Transfers

Our website is operated in Malaysia. If you are visiting from outside Malaysia, please be aware that your data may be transferred to – and stored in – a country with different data protection laws.


Security

We take reasonable steps to protect your information. However, no internet transmission is 100% secure. Please use the website at your own risk.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.

We encourage you to check back periodically to stay informed.


Contact Us

If you have any questions or requests regarding your personal data or this Privacy Policy, please contact:

📧 [email protected]